Dial before you dig

WaterSecure’s pipelines stretch across 217 kilometres of South East Queensland. In most areas our easements are 20 metres wide and our pipeline and assets are clearly marked.

Please contact Dial Before You Dig (DBYD) before you or a contractor begin digging or excavation works near our assets.

Dial Before You Dig is a free national community service designed to prevent damage and disruption to the vast pipe and cable networks which provide Australia with the essential services we use everyday – electricity, gas, communication and water.


The service also protects Australia’s excavators. Whether you are a backyard renovator, an individual tradesman or professional excavator the potential for injury, personal liability and even death exists everyday. Obtaining accurate information about your worksite significantly minimises these risks.

Lodging your enquiry
You can lodge your enquiry online and mark your exact worksite using the DigSAFE® OneCall program.

You can call the DBYD national call centre on 1100 from anywhere in Australia. The call centre is open from 8.00 am to 5.00 pm and is manned by a team of experience consultants who will talk you through lodging your enquiry.

You can also fax your enquiry through to 1300 652 077 anytime.